How We Work
Our retainer services are designed to give South African businesses consistent, reliable support without the cost of a full time hire.
We offer three flexible options to suit your needs:
a Starter Retainer for essential admin and task support,
a Growth Retainer for ongoing CRM, project administration, and workflow management, and
a Premium Retainer for more hands on, high touch support across operations, reporting, and business processes.
Each retainer is tailored to your environment, ensuring you have the right level of support as your business evolves.
Please note that most services include a once off setup fee to properly configure systems, processes, and workflows for long term success.
Danita and Bianca work in a structured and practical way, starting with an onboarding phase to understand your systems, processes, and priorities. For CRM dashboards and other key services, a once off setup fee applies to design, build, and implement customised solutions aligned to your business goals. Thereafter, a monthly SLA retainer ensures ongoing management, accurate data, and smooth day to day operations. Regular check ins and clear communication keep everything aligned, giving you confidence that your business is consistently supported.
For smaller businesses or once off requirements, hourly rates can be offered as a flexible option, allowing you to access support as needed without a long term commitment. Alternatively, clients may choose a fixed project rate for clearly defined scopes of work, providing cost certainty and a structured delivery approach. This flexibility ensures that support remains accessible, scalable, and aligned to your budget and business needs.
Reliable support for busy people and growing businesses.
Let us work in your business while you while you work on the business
Improve efficiency and productivity
Reduce administrative workload and streamlining business processes.
Strengthen client management and revenue growth
Enhance operational control and scalability
Strengthen client management and revenue growth
Enhance operational control and scalability
Our services include:
CRM Management: We design, build, and manage your CRM dashboard to keep your pipeline clear, your data accurate, and your business running efficiently.
Project Administration: We provide project administration support to keep your timelines on track, your tasks organised, and your projects running smoothly from start to finish.
Operational Support: We provide operational support to keep your business running efficiently, with streamlined processes, organised workflows, and consistent day to day management.
Email Management: We organise, filter, and respond to emails, ensuring we stay on top of important messages and keep your inbox organised.
Calendar Management: Scheduling appointments, setting reminders, and keep your calendar organised, helping you manage your commitments efficiently.
Expense Tracking: Assist by in tracking and managing your expenses, providing financial reports and helping you stay within your budget.
Online Research: We conduct online research for personal projects, vacations, or major purchases, ensuring you make informed decisions.
Data Entry and Organisation: We assist with data entry and organise information, which is great for managing personal contacts or creating databases.
Document Management: We assist by creating, formatting, or editing documents, from writing letters to reports and personal documents.
Appointment Scheduling: We assist by scheduling personal appointments, whether it's for medical visits, spa treatments, or home services, ensuring you never miss an important date.
Reminder Services: We assist by sending regular reminders for tasks, events, or important dates to keep you organised.
Social Media and Online Presence: If you have personal online profiles or blogs, we can assist by managing and maintaining your digital presence.
